I was searching for an Infrared Suana and left my name and info on the Sunlighten website. Not thinking anyone would actually call, I kept up with my vast internet searching to find just the right product. Much to my suprise, Ray Cole from Sunlighten called me! He walked me through what my needs were and when we discovered that what I thought I really wanted, wouldn’t fit in my home, he recommended the Sunlighten Solo. The customer service is outstanding at Sunlighten and I am so grateful for someone who took the time out of his day to visit with me and find me the right product. I can barely wait for my Solo to arrive. Thank you for the best customer service I have received in a very long time.